Office Front Desk Associate

We are looking for a welcoming, professional, and organized Front Desk Associate to manage our reception area and perform a variety of administrative and clerical tasks. The ideal candidate will have experience in a customer-facing role and be skilled in handling inquiries from clients, coordinating with vendors, and liaising with associates and management. This role is essential for creating a positive first impression of our organization and providing exceptional service to visitors, associates, and partners.

Key Responsibilities:

• Serve as the primary point of contact for visitors, associates, and vendors.
• Greet visitors and clients warmly, ensuring a welcoming and professional experience.
• Answer, screen, and forward incoming phone calls and emails promptly and professionally.
• Handle inquiries and complaints from clients, providing accurate information and ensuring customer satisfaction.
• Maintain a helpful and friendly attitude to ensure clients and visitors feel valued and respected.
• Work closely with associates across departments to facilitate smooth office operations.
• Communicate and follow up on meeting room bookings, visitor schedules, and daily office needs.
• Provide support to management for organizing company events, training sessions, and meetings.
• Coordinate with vendors and service providers for office supplies, maintenance, and other services.
• Track inventory and order office supplies to ensure adequate availability at all times.
• Maintain an up-to-date log of service contracts and renewals.
• Assist in basic administrative tasks such as filing, photocopying, data entry, and record-keeping.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain office cleanliness and a welcoming front desk appearance.

• 6 months to 1 year of experience in a front desk or administrative role, ideally in a service organization

• Qualification: Any Degree or equivalent; additional certification in Office Administration or a related field is a plus.
• Skills & Competencies:
  1. Strong interpersonal and communication skills, with a client-focused approach
  2. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
  3. Proficiency in MS Office (Word, Excel, Outlook, ZOHO) and familiarity with phone systems
  4. Organized, detail-oriented, and reliable, with a positive and proactive attitude
  
  
• Location: Sadashiva Nagar, Bengaluru (Onsite)
• Employment Type: Full-Time
• Job Code: InfoFD001
• What We Offer:
  1. Competitive salary
  2. Professional development opportunities
  3. Positive and inclusive work environment